Legal
Privacy Policy
Last updated: August 2026
1. Controller
Controller for personal data processing under the Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU GDPR:
Patrik Seitz
SolutionBoard (Einzelunternehmen)
Rüggisingerstraße 18a, 6020 Emmenbrücke, Schweiz
Email: solutionboardmp@gmail.com
2. Purpose
We process personal data to provide SolutionBoard, manage accounts, ensure security, provide support, and meet legal obligations.
3. Categories of data
- Account data (email, name, authentication metadata)
- Company and project data you enter in the service
- Usage and log data (e.g. IP address, timestamps, device info)
- Support communication
- Billing data for paid plans (via payment provider)
4. Legal bases
Processing is based on contract performance, legitimate interests (operations, security, product improvement), or legal obligations. Where consent is required, we obtain it.
5. Processors and international transfers
We use in particular:
- Supabase — database, auth, file storage (EU hosting where configured)
- Resend — transactional email
- Paddle (if enabled) — payments
- Vercel (if enabled) — web hosting
- Sentry (if enabled) — error monitoring
Data processing agreements are concluded with processors as required. Transfers abroad occur only with appropriate safeguards under applicable law. A draft Data Processing Agreement (DPA) is available for paid customers.
6. Retention
We retain data while the account exists and thereafter only as required by law or to establish legal claims. Deleted content may remain in backups for a limited time before permanent removal.
7. Cookies
See our Cookie Notice. We use technically necessary cookies for sign-in and preferences. When enabled, free whiteboards and the guest playground may show Google AdSense advertising. Google and its advertising partners may process device information, IP addresses, cookies, and ad interactions to deliver and measure ads, subject to applicable consent choices. Advertising choices can be revisited through the ad card's privacy settings. See Google's information for users of partner sites.
8. Your rights
You have the right to:
- Access processed data
- Rectify inaccurate data
- Erasure where no retention duty applies
- Restriction of processing
- Data portability in a common format
- Object to processing based on legitimate interests
Contact solutionboardmp@gmail.com. You may also lodge a complaint with the Swiss FDPIC (EDÖB).
9. Security
We apply appropriate technical and organisational measures. Absolute security on the internet cannot be guaranteed.
10. Changes
We may update this policy. The current version is always published on this page.